The store behind the departure board
Montreal Duty Free has stood beside the international gates at YUL for years, run by the North American arm of an Irish-founded travel retailer that operates duty-free shops in airports across several continents. The Montreal store added an online reserve-and-collect flow so the browsing can happen at home, weeks or days before the flight, while the handover still happens at the counter.
The mechanics are deliberately simple. The online catalogue lists the same categories as the physical aisles, and orders can be placed up to 24 hours before departure. Staff pick and pack each order ahead of the travel day, seal it to the applicable rules, and hold it at a collection point past security. The traveller carries nothing until after screening.
The shop’s promise is plain: the shelf you choose from home is the bag waiting at the counter.— The store’s retail team
The shelves mix the global and the local. International fragrance houses sit beside Québécois gins and Canadian whiskies, and a gourmet corner carries maple products and ice cider for travellers who want to leave the country with a taste of it. The reserve-and-collect flow applies to all of it, one order, one counter.